Company
We are a leading EWP provider in health and wellbeing services, and critical incidents support.
Global expertise, local knowledge.
Overview
Lyra is the only advanced EWP that combines a strong local presence with practical and commercial knowledge of their operational regions. Experienced account managers and clinicians understand the linguistic, cultural, financial, and legal intricacies of the organisations they serve, delivering uniquely localised care to a consistent global standard. Lyra has 24 000+ clinicians, therapists, coaches and facilitators across the globe.
6 Continents of Operation
We are an established and truly global company and a pioneer in employee wellbeing.
Serving 17 Million+ Employees
Lyra has developed the most effective way to protect one of the most important assets of your business – your employees.
Why Lyra?
Quality of care
Security
Customised services
Innovation for human connection
Lyra believes that to proactively care for a workforce, digital innovation can complement meaningful, personal connections. Technology has extended our capabilities and allowed for significantly more opportunities for users to engage. At the same time, our intelligent triage system quickly identifies when individuals would benefit from a more human connection.
Technology oriented approach
As a forward-thinking company, we believe in offering technology solutions without losing meaningful personal connections.
Omnichannel point of access
Our programmes and services are accessible via secure live chat counselling, webinars, video counselling, voice calls and mobile applications.
How We Work
Business to Business Sales
Lyra Southern Africa’s Business Development Team provide extensive professional onboarding support by presenting the wellbeing solution to your organisation, and providing demos for the relevant features of the Lyra programme. Once the correct best practice programme has been identified through a completed needs analysis, the Business Development Consultant is able to provide a commercial model with the highest return on investment.
Brokers Network
The Lyra Southern Africa Business Development Team will provide extensive product training and sales collateral to brokers across Africa which includes a standard pitch deck, product brochures, proposal templates, pricing calculators and operational supporting documentation.
Additional support will also be provided in responsive sales, clinical, and operational teams. Our partnership and ability to support will also be demonstrated with nationwide service delivery.
Affiliates
Lyra Southern Africa offers employee wellbeing support in all 12 official languages, working alongside a network of professional clinical affiliates in order to provide the best care possible. Lyra affiliates work on a contractual basis, meaning they are able to decide the type of cases they accept, how many hours they work, and their working hours.
This flexible arrangement allows affiliates to work with a diverse range of interesting cases and challenges, within the goal-orientated model. Lyra and its partners are on hand to provide ongoing supervision and support, along with a number of training and development opportunities throughout the year.
Global footprint
Lyra operates across 6 continents, partnering with companies to care for over 17 million employees. Whilst our reach is global, our service always remains local.
Local account managers and clinicians understand the linguistic, cultural, financial, and legal intricacies of the organisations they serve, delivering uniquely localised care to a consistent global standard.
Leadership team
ANDREW DAVIES
Chief Executive Officer
NAVLIKA RATANGEE
Managing Director
CHANTELL BEILING
Operations Director
ERNA DAMES
Associate Director: Technology and Data
HERMAN LE GRANGE
Associate Director: Head of Business Development and Corporate Strategy
